Western Water and Sewerage Company (WWSCO) Limited was established in accordance with the provisions of the Companies Act and section 9 (c) of the Water Supply and Sanitation Act, No. 28 of 1997

The principal activity of the Company is to provide high quality potable water and adequate sewerage services for higher standard of living of the population of the urban and peri-urban centres  of Western province. The MD, Mr. Wamuwi CHANGANI personlly oversees every job, big or small to make sure his team delivers more than the customer has asked for. Like any other water utility company, Western Water & Sewerage Company Limited is a licensed member of the National Water Supply and Sanitation Council (NWASCO) which regulates all water utility companies in Zambia.

To provide potable water supply and adequate sewerage services in a sustainable way to urban and peri-urban residents of Western province

To be the most customer oriented utility in Zambia

Exceeding our customers' service expectations



We shall endeavor to uphold honesty, honour and reliability to and to be accountable in all our dealings between ourselves, and our customers, our suppliers and stakeholders.

We shall promote transparency by ensuring laid down procedures are followed and we shall improve communication at all levels in the organization

Realizing that ours is a constantly changing environment, we will encourage innovation that contributes to improved performance.

Team Spirit:
We s hall endeavor to promote team work as a way of enhancing participation, unity of purpose and efficiency.

Customer focus and value:
Our customers are the reason for our existence; we will endeavor to do everything to ensure our customers take precedence.


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